Movie industry has shed 16,000-plus jobs in L.A. since 2004, study says

LOS ANGELES (TheWrap.com) – The motion-picture industry has lost more than 16,000 jobs in Los Angeles County since the peak year of 2004, according to a new study by the Los Angeles County Economic Development Corp.

And according to the study, “runaway productions” that have moved out of the county due to tax incentives in other areas could be to blame.

The study noted that the motion-picture and video production sector of the entertainment industry – the largest segment of the industry in Los Angeles County – was responsible for 118,200 jobs in the county in 2004, a peak year for the sector. In 2011, by contrast, that number dropped to 102,100 – a 13.6 percent decrease that accounts for 16,100 jobs.

“Arguably, runaway production has had a deleterious effect on industry employment,” the report notes. “New York State alone added 14,100 jobs in this sector over that period, while Georgia added nearly 800 jobs. Meanwhile, Louisiana added over 2,200 jobs since implementing its own tax-credit program in 2002. Other states added jobs in the sector as well.”

The study also points out other factors that could account for the job drain, such as piracy and international competition in such farflung areas as Canada, India and Nigeria, which surpassed Hollywood in 2009 as the second-largest film producer in the world, following India’s Bollywood, according to a report from UNESCO’s Institute for Statistics.

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Virgin wins Heathrow routes bid

18 November 2012 Last updated at 22:19 ET

Virgin Atlantic has been offered the rights to operate Heathrow links to Edinburgh and Aberdeen.

Sir Richard Branson’s airline bid successfully for the London landing slots formerly operated by BMI.

The slots were released to others by regulators as a condition of allowing the takeover earlier this year of BMI by British Airways’ owner IAG.

Virgin Atlantic intends to start operating the new services from the end of next March.

BA already flew between Heathrow and Scotland in competition with BMI, and the European Commission ruled that the London airport’s scarce and valuable slots had to be released to other airlines for links to Edinburgh and Aberdeen, as well as Cairo and Moscow, where BMI and BA had formerly competed.

Virgin Atlantic is to lease Airbus A320s from another operator on its new routes.

Its first move into short-haul flights began last August, when it announced a new route between Manchester and Heathrow, building on an often bitter, 28-year rivalry between British Airways and Virgin Atlantic.

Continue reading the main story

We have fought hard for the right to fly short-haul”

End Quote Steve Ridgeway Virgin Atlantic chief executive

The only other airline known to have put in a bid for the slots was Aer Lingus.

Steve Ridgeway, chief executive of Virgin Atlantic, said: “We have fought hard for the right to fly short-haul and take a strong challenge to British Airways within these shores.

“This is the beginning of an exciting new era in Virgin Atlantic history and we now feel a responsibility to everyone that has supported us in this challenge.”

The airline is to finalise its timetable plans over the next two weeks.

Edinburgh Airport chief executive Gordon Dewar said the new regular service would provide choice for travelling to Heathrow and open up a new set of onward destinations for passengers.

Scotland’s Transport Minister Keith Brown said it was a welcome announcement for both passengers and the air industry.

Mr Brown added: “The detail will be worked out over the next couple of weeks but we are pleased that the European Commission has taken note of the need for both Edinburgh and Aberdeen to be served and that Virgin Atlantic will now be able to operate from two of Scotland’s most important cities.”

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Rebels in Congo reach door of Goma

GOMA, Congo (AP) — A Rwandan-backed rebel group advanced to within 3 kilometers (1.8 miles) of Goma, a crucial provincial capital in eastern Congo, marking the first time that rebels have come this close since 2008.

Congolese army spokesman Col. Olivier Hamuli said the fighting has been going on since 6 a.m. Sunday and the front line has moved to just a few kilometers (miles) outside the city. After more than nine hours of violent clashes the two sides took a break, with M23 rebels establishing a checkpoint just 100 meters (yards) away from one held by the military in the village of Munigi, exactly 3 kilometers (1.8 miles) outside the Goma city line.

Contacted by telephone on the front line, M23 rebel spokesman Col. Vianney Kazarama said the group will spend the night in Goma.

“We are about to take the town. We will spend the night in Goma tonight,” said Kazarama. “We are confident that we can take Goma and then our next step will be to take Bukavu,” he said mentioning the capital of the next province to the south.

The M23 rebel group is made up of soldiers from a now-defunct rebel army, the National Congress for the Defense of the People, or CNDP, a group made-up primarily of fighters from the Tutsi ethnic group, the ethnicity that was targeted in Rwanda‘s 1994 genocide. In 2008, the CNDP led by Rwandan commando Gen. Laurent Nkunda marched his soldiers to the doorstep of Goma, abruptly stopping just before taking the city.

In the negotiations that followed and which culminated in a March 23, 2009 peace deal, the CNDP agreed to disband and their fighters joined the national army of Congo. They did not pick up their arms again until this spring, when hundreds of ex-CNDP fighters defected from the army in April, claiming that the Congolese government had failed to uphold their end of the 2009 agreement.

Reports, including one by the United Nations Group of Experts, have shown that M23 is actively being backed by Rwanda and the new rebellion is likely linked to the fight to control Congo’s rich mineral wealth.

The latest fighting broke out Thursday and led to the deaths of 151 rebels and two soldiers. On Saturday U.N. attack helicopters targeted M23 positions in eastern Congo.

Also on Saturday, United Nations Secretary-General Ban Ki-Moon had called Rwandan President Paul Kagame “to request that he use his influence on the M23 to help calm the situation and restrain M23 from continuing their attack,” according to peacekeeping chief Herve Ladsous who spoke at the U.N. headquarters in New York on Saturday.

North Kivu governor Julien Paluku said Saturday that the Congolese army had earlier retreated from Kibumba, which is 30 kilometers (19 miles) north of Goma, after thousands of Rwandans, who he says were backing the rebels, attacked early Saturday.

“Rwandan forces bombarded our positions in Kibumba since early this morning and an estimated 3,500 crossed the border to attack us,” he said Saturday.

In downtown Goma, panicked residents had come out to try to get more information on what was happening. A 45-year-old mother of five said that she has nowhere to go.

“I don’t really know what is happening, I’ve seen soldiers and tanks in the streets and that scares me,” said Imaculee Kahindo. Asked if she planned to leave the city, she said: “What can we do? I will probably hide in my house with my children.”

Hamuli, the spokesman for the Congolese army, denied reports that soldiers were fleeing.

In 2008 as Nkunda’s CNDP rebels amassed at the gates of Goma, reporters inside the city were able to see Congolese soldiers running in the opposite direction, after having abandoned their posts. The Congolese army is notoriously dysfunctional with soldiers paid only small amounts, making it difficult to secure their loyalties during heavy fighting.

“We are fighting 3 kilometers from Goma, just past the airport. And our troops are strong enough to resist the rebels,” said Hamuli. “We won’t let the M23 march into our town,” he said. Asked if his troops were fleeing, he added: “These are false rumors. We are not going anywhere.”

U.N. peacekeeping chief Ladsous said that the rebels were very well-equipped, including with night vision equipment allowing them to fight at night.

Reports by United Nations experts have accused Rwanda, as well as Uganda, of supporting the rebels. Both countries strongly deny any involvement and Uganda said if the charges continue it will pull its peacekeeping troops out of Somalia, where they are playing an important role in pushing out the Islamist extremist rebels.

The U.N. Security Council called for an immediate stop to the violence following a two-hour, closed-door emergency meeting. The council said it would add sanctions against M23 rebels and demanded that rebels immediately stop their advance toward the provincial capital of Goma.

“We must stop the M23″ because Goma’s fall “would, inevitably, turn into a humanitarian crisis,” said France‘s U.N. Ambassador, Gerard Araud. He added that U.N. officials would decide in the coming days which M23 leaders to target for additional sanctions.

___

Associated Press writer Maria Sanminiatelli at the United Nations and Rukmini Callimachi in Dakar, Senegal, contributed to this report.

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Soccer-Liverpool’s Sterling apologises to Watson over collision

Nov 18 (Reuters) – Liverpool winger Raheem Sterling has wished Wigan Athletic‘s Ben Watson a speedy recovery after a freak collision between the pair on Saturday left Watson with a suspected shin fracture.

Sterling, who made his England debut midweek, used his Twitter account to offer an apology to Watson following the Reds’ 3-0 win at Anfield.

Midfielder Watson was taken from the pitch in the first half when he was struck just above the shin by Sterling‘s knee as both competed in the air for the ball.

“To Ben Watson I didn’t realise it was serious as that ill (sic) be praying for a speedy recovery mate ill (sic) have you in my prayers every day. #sorry,” posted the 17-year-old.

Following the defeat, Wigan manager Roberto Martinez expressed concern for Watson as well as Gary Caldwell who has a problem with his hamstring.

“The injury to Ben Watson is a really nasty blow and what we believe to be a broken leg,” Martinez told Wigan’s official website (www.wiganlatics.com).

“We will have to assess the injury and the treatment that Ben will need before we can judge how long he is going to be missing.

“Ben was starting to have a very strong season and was putting in some commanding performances and it is a real shame to lose him to an injury like that.”

Martinez also accused Liverpool scorer Luis Suarez of stamping on David Jones. (Reporting By Mark Pangallo; Editing by Mark Meadows; mark.meadows@thomsonreuters.com; +44 20 7542 7933; Reuters Messaging:; mark.meadows.reuters.com@reuters.net)

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Stephen Colbert joins US presidents at wax museum

WASHINGTON (AP) — Stephen Colbert is taking his place among the presidents at the Madame Tussauds wax museum in Washington and will be featured in a new media gallery.

Colbert visited the museum Friday to unveil a wax figure created to represent him. The museum says Colbert donated his own clothes to dress the figure in a suit, tie, cuff links and lapel pin. Colbert wore an identical outfit.

The new figure will be the centerpiece of a new media gallery with a replica of “The Colbert Report” set where guests can sit next to Colbert’s figure behind his fake news desk.

Designers from Madame Tussauds went to Colbert’s New York studio in June to take more than 250 measurements and photographs of the Comedy Central star to create the wax figure.

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To Get Rich in China Is Not So Glorious

In the course of a U.S. presidential campaign, the American public is bombarded with surveys asking voters to rank the relative importance of various issues, and whether they think the country is overall on the right track. Not so in China, where another leadership transition has just concluded, with the 18th Party Congress choosing Xi Jinping to succeed Hu Jintao as party secretary now and, in March, as president of China.

But a handful of recent studies do give some insight into public sentiment in the world’s second-largest economy on the eve of its once-in-a-decade leadership transition. The upshot: More wealth buys more cars and handbags, but not necessarily happiness—and white-collar workers in China’s fast-changing economy are the most likely in the world to say they’re more stressed out this year than last. Overall life satisfaction has declined since 1990.

“Sometimes I feel like I am driving down an expressway, speeding from one place to another, but I forgot the reason and I do not know the final destination,” says Rebecca Jiang, a 29-year-old civil servant. The petite woman, sipping a fruit smoothie at a teahouse, in many ways seems to be living the modern Chinese dream: Jiang moved from her hometown in Anhui province to Beijing for college in 2002; she earned bachelor’s and master’s degrees from respected universities, scored well on the highly competitive civil-servant exam, and in June got married. Yet these achievements have not erased the gnawing feeling that she is racing just to stay in place: “I do not have the time or energy to enjoy the scenery. Maybe it is about my personal goals: I am so busy I do not know what I really like, who I want to be. I am just traveling around. I am speeding even.”

Money is one source of stress. Home prices have quadrupled in a decade in Beijing, but salaries haven’t risen so fast. “My parents and my husband’s parents had to spend all their savings to buy us an apartment,” says Jiang. It’s out near the Sixth Ring Road—the capital’s outermost perimeter—and is a 90-minute to three-hour drive into central Beijing, depending on traffic. They bought it secondhand and paid 2 million RMB, or about $ 317,000.

She and her husband, who works for a multinational company, are keeping up with the rising costs and complexities of life in the crowded megacity—but just barely, she says. “We are too tired to talk in the evenings. We just go to bed, so we can get up early and do it again.” As for her job: “It is not so good as I thought it would be. Sometimes I have to work like a robot. You have to do what you are told to do, not what you think you should do.”

Recently the Beijing Academy of Social Sciences conducted a survey asking residents of China’s capital whether their quality of life had greatly improved, slightly improved, remained the same, or declined over the period 2005 to 2011. One-fifth of respondents said it had improved slightly, but two-fifths said it had declined. (Only 1 percent said life had improved greatly.)

“The fast changes in China as well as the uncertainties about the future create great psychological pressures,” says Peking University sociologist Xia Xueluan. “Happiness does not merely depend on wealth.” He adds: “For migrant workers, their major pressure is to keep up with costs of living, while for the urban white-collar workers, their major pressure is competition: extreme competition for promotion and recognition.”

Regus, a U.K.-based office-space company, this year polled white-collar workers around the globe and asked whether respondents agreed with the statement “My stress levels have risen in the past year.” The country with the highest proportion of “yes” respondents was China, by a significant margin: 75 percent. (No. 2 was Germany, at 58 percent.) Seventy-three percent of respondents in China said their job was a major source of stress.

In October, the Pew Global Attitudes Project released its survey results for China. Half of respondents said that corrupt officials were now a “very big problem” and 48 percent said the gap between rich and poor was. (In 2008, the responses to the same questions were, respectively, 39 percent and 41 percent.) Among Pew’s most arresting findings was identifying a widespread belief that China’s system creates not only inequality of wealth, but also inequality of opportunity. Nearly 8 in 10 respondents agreed with this statement: The “rich just get richer while the poor get poorer.”

“This country has a very unbalanced income structure, and for young working people it’s getting tougher and tougher to make a living” in the leading cities, says Han Cheng, a researcher with an international NGO in Beijing. As he sees it, the country’s meritocratic promise is waning: “Before, everyone was equally poor and unprivileged. But now there is a privileged class, and for people in that class, there are so many ways for them to receive benefits from their family.”

Richard A. Easterlin, an economist at the University of Southern California, in April published a study in the Proceedings of the National Academy of Sciences on “life satisfaction” in China over the past two decades. Even as incomes have risen for all socioeconomic groups, he found that the percentage of people reporting their life satisfaction was “good or very good” had declined markedly from 1990 to 2007 for those of low and moderate incomes, while ticking slightly upward for China’s richest.

“One may reasonably ask, how it is possible for life satisfaction not to improve in the face of such a marked advance in per capita GDP from a very low initial level?” Easterlin wrote. “In answer it is pertinent to note the growing evidence of the importance of relative income comparisons and material aspirations in China, which tend to negate the effect of rising income.” In other words, money alone doesn’t bring happiness—having more money than your neighbor might.

Comparing her life to her cousin in her small hometown, Jiang expresses mixed feelings. Her cousin lives just a five-minute walk from her office, works fewer hours, and has a larger apartment for less money. “Sometimes I wonder why I stay in Beijing,” she reflects. But then, after a moment, she points out that if she has a child, living in China’s capital will “give him the chance to start life on a much bigger stage.” Of course, she quickly adds that she isn’t sure she wants a child—“it’s very expensive and takes a lot of energy; public kindergarten slots are hard to get and private ones are very costly. I’m expected to have a child, but I’m just not sure.”

Larson is a Bloomberg Businessweek contributor.

Businessweek.com — Top News

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Israel hits Hamas buildings, shoots down Tel Aviv-bound rocket

GAZA/JERUSALEM (Reuters) – Israeli aircraft bombed Hamas government buildings in Gaza, and the “Iron Dome” defense system shot down a Tel Aviv-bound rocket on Saturday as Israel geared up for a possible ground invasion.

Hamas, the Palestinian Islamist group that runs the Gaza Strip, said Israeli missiles wrecked the office building of Prime Minister Ismail Haniyeh – where he had met on Friday with the Egyptian prime minister – and struck a police headquarters.

Along the Tel Aviv beachfront, volleyball games came to an abrupt halt and people crouched as sirens sounded. Two interceptor rockets streaked into the sky. A flash and an explosion followed as Iron Dome, deployed only hours earlier near the city, destroyed the incoming projectile in mid-air.

With Israeli tanks and artillery positioned along the Gaza border and no end in sight to hostilities now in their fourth day, Tunisia’s foreign minister travelled to the enclave in a show of Arab solidarity.

In Cairo, a presidential source said Egyptian President Mohamed Mursi would hold four-way talks with the Qatari emir, the prime minister of Turkey and Hamas chief Khaled Meshaal in the Egyptian capital on Saturday to discuss the Gaza crisis.

Egypt has been working to reinstate calm between Israel and Hamas after an informal ceasefire brokered by Cairo unraveled over the past few weeks. Meshaal, who lives in exile, has already held a round of talks with Egyptian security officials.

Officials in Gaza said 43 Palestinians, nearly half of them civilians including eight children, had been killed since Israel began its air strikes. Three Israeli civilians were killed by a rocket on Thursday.

Israel unleashed its massive air campaign on Wednesday with the declared goal of deterring Hamas from launching rockets that have plagued its southern communities for years.

The Israeli army said it had zeroed in on a number of government buildings during the night, including Haniyeh’s office, the Hamas Interior Ministry and a police compound.

Taher al-Nono, a spokesman for the Hamas government, held a news conference near the rubble of the prime minister’s office and pledged: “We will declare victory from here.”

Hamas‘s armed wing claimed responsibility for Saturday’s rocket attack on Tel Aviv, the third against the city since Wednesday. It said it fired an Iranian-designed Fajr-5 at the coastal metropolis, some 70 km (43 miles) north of Gaza.

“Well that wasn’t such a big deal,” said one woman, who had watched the interception while clinging for protection to the trunk of a baby palm tree on a traffic island.

In the Israeli Mediterranean port of Ashdod, a rocket ripped into several balconies. Police said five people were hurt.

Among those killed in airstrikes on Gaza on Saturday were at least four suspected militants riding on motorcycles.

Israel’s operation has drawn Western support for what U.S. and European leaders have called Israel’s right to self-defense, along with appeals to avoid civilian casualties.

Hamas, shunned by the West over its refusal to recognize Israel, says its cross-border attacks have come in response to Israeli strikes against Palestinian fighters in Gaza.

RESERVIST CALL-UP

At a late night session on Friday, Israeli cabinet ministers decided to more than double the current reserve troop quota set for the Gaza offensive to 75,000, political sources said, in a signal Israel was edging closer to an invasion.

Around 16,000 reservists have already been called up.

Asked by reporters whether a ground operation was possible, Major-General Tal Russo, commander of the Israeli forces on the Gaza frontier, said: “Definitely.”

“We have a plan … it will take time. We need to have patience. It won’t be a day or two,” he added.

A possible move into the densely populated Gaza Strip and the risk of major casualties it brings would be a significant gamble for Prime Minister Benjamin Netanyahu, favorite to win a January national election.

Hamas fighters are no match for the Israeli military. The last Gaza war, involving a three-week long Israeli air blitz and ground invasion over the New Year period of 2008-09, killed over 1,400 Palestinians, mostly civilians. Thirteen Israelis died.

But the Gaza conflagration has stirred the pot of a Middle East already boiling from two years of Arab revolution and a civil war in Syria that threatens to spread beyond its borders.

“Israel should understand that many things have changed and that lots of water has run in the Arab river,” Tunisian Foreign Minister Rafik Abdesslem said as he surveyed the wreckage from a bomb-blast site in central Gaza.

One major change has been the election of an Islamist government in Cairo that is allied with Hamas, potentially narrowing Israel’s manoeuvering room in confronting the Palestinian group. Israel and Egypt made peace in 1979.

“DE-ESCALATION”

Netanyahu spoke late on Friday with U.S. President Barack Obama for the second time since the offensive began, the prime minister’s office said in a statement.

“(Netanyahu) expressed his deep appreciation for the U.S. position that Israel has a right to defend itself and thanked him for American aid in purchasing Iron Dome batteries,” the statement added.

The two leaders have had a testy relationship and have been at odds over how to curb Iran’s nuclear program.

A White House official said on Saturday Obama called Turkish Prime Minister Tayyip Erdogan to discuss how the two countries could help bring an end to the Gaza conflict.

Ben Rhodes, White House deputy national security adviser, told reporters that Washington “wants the same thing as the Israelis want”, an end to rocket attacks from Gaza. He said the United States is emphasizing diplomacy and “de-escalation”.

In Berlin, a spokesman for German Chancellor Angela Merkel said she had spoken to Netanyahu and Egypt’s Mursi, stressing to the Israeli leader that Israel had a right to self-defense and that a ceasefire must be agreed as soon as possible to avoid more bloodshed.

U.N. Secretary-General Ban Ki-moon is expected to visit Israel and Egypt next week to push for an end to the fighting in Gaza, U.N. diplomats said on Friday.

The Israeli military said 492 rockets fired from Gaza have hit Israel since the operation began. Iron Dome intercepted another 245.

In Jerusalem, targeted by a Palestinian rocket on Friday for the first time in 42 years, there was little outward sign on the Jewish Sabbath that the attack had any impact on the usually placid pace of life in the holy city.

Some families in Gaza have abandoned their homes – some of them damaged and others situated near potential Israeli targets – and packed into the houses of friends and relatives.

(Additional reporting by Dan Williams and Douglas Hamilton in Tel Aviv, Allyn Fisher-Ilan in Jerusalem, Jeff Mason aboard Air Force One, Writing by Jeffrey Heller; editing by Crispian Balmer)

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Apple, Samsung allowed to add products in U.S. patent lawsuit

(Reuters) – A U.S. judge allowed Samsung Electronics Co Ltd to pursue claims the iPhone5 infringes its patents on Thursday, while also allowing Apple Inc to add claims that the Samsung Galaxy Note, Galaxy S III and the Jelly Bean operating system violate its patents.

The ruling by U.S. Magistrate Judge Paul Grewal in San Jose, California, was the latest development in a continuing legal war by Apple against manufacturers like Samsung whose products use Google Inc’s Android software.

Representatives for both Apple and Samsung declined comment.

The case is one of two patent infringement lawsuits pending in the U.S. District Court in San Jose by Apple against Samsung. An earlier lawsuit by Apple that related to different patents resulted in a $ 1.05 billion jury verdict against Samsung on August 24.

Apple filed the second lawsuit in February, alleging that various Samsung smartphone and tablet products including the Galaxy Nexus infringed eight of its patents.

Samsung denied infringement and filed a cross-complaint alleging that Apple’s iPhone and iPad infringed eight of its patents.

U.S. District Judge Lucy Koh issued a preliminary injunction against pretrial sales of the Nexus in June. But the U.S. Court of Appeals for the Federal Circuit overturned the sales ban on October 11.

Following the debut of the iPhone on September 21, Samsung sought to add it as an Apple product that infringed its patents. Apple moved likewise to add the Samsung Galaxy Note 10.1, Samsung Galaxy S III and the Jelly Bean operating system in connection with the Galaxy Nexus.

In his ruling Thursday, Grewal said Samsung acted with “reasonable diligence” in asking the court to allow it to add the iPhone 5 to the case.

Apple did not oppose adding the iPhone5. Nevertheless, Grewal warned Apple to “think twice before opposing similar amendments reflecting other newly released products — e.g. the iPad 4 and iPad mini — that Samsung may propose in the near future.”

The case is Apple Inc v. Samsung Electronics Co., Ltd., et al., U.S. District Court, Northern District of California, 12-cv-00630.

(Reporting By Nate Raymond in New York; Editing by Richard Pullin)

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Scott Dadich Named Top Editor at Wired

LOS ANGELES (TheWrap.com) – Scott Dadich has been named editor-in-chief of Wired magazine, it was announced Friday by Condé Nast editorial director Tom Wallace.

The appointment marks a homecoming for Dadich, who served as Wired’s creative director from 2006 to 2010. He replaces Chris Anderson as the publication’s top editor.

Since 2010, Dadich has served as vice president, editorial platforms and design at Conde Nast. In this role, he oversaw the creative efforts to bring Condé Nast’s storied brand portfolio to emerging digital channels.

“Scott has been at the forefront of the company’s digital innovation for the past three years, developing the design for a digital magazine that has become an industry standard,” Wallace said. “His return to Wired, where he served as creative director and won three National Magazine Awards for Design, will ensure that it continues its pace-setting growth.”

While Dadich was creative director at Wired, the magazine received three consecutive National Magazine Awards for Design. He is the only creative director ever to win both the National Magazine Award for Design and the Society of Publication Designers Magazine of the Year Award for three consecutive years (2008-2010).

“I’m excited to return to Wired, which has had such a tremendous impact on my life and my career,” Dadich said. “I’m honored to have the chance to build on the legacy of innovation that Louis and Jane started some 20 years ago. And I am grateful to my friend and colleague Chris and the incredible Wired staff. I look forward to finding new opportunities to delight and surprise the Wired community, both with the stories we tell and in the ways in which we tell them.”

Prior to Wired, he was the creative director of Texas Monthly, which was nominated for 14 National Magazine Awards during his tenure and won for General Excellence in 2003.

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Banks criticised over CPP sales

16 November 2012 Last updated at 19:00 ET

By Bob Howard Moneybox

Banks must share the blame for mis-sold card protection, after a regulator fined the firm CPP £10.5m, says an influential MP.

John Mann, who sits on the House of Commons Treasury Select Committee, said most policies were sold when bank customers rang up to activate their cards.

The products were supposed to protect people against identity theft.

CPP has apologised and said it has taken steps to change its practices.

CPP sold a card protection product, which cost about £35 a year, that was designed to cover losses if a card was lost or stolen.

It said customers would benefit from up to £100,000 of insurance cover, but customers were already covered by their banks. Generally, cardholders are not liable for unauthorised card payments on lost or stolen credit and debit cards.

A second product was sold for £84 a year which was designed to cover costs if the customer’s identity was stolen.

Continue reading the main story

“Start Quote

There’s no question there was deception in the way they were sold”

End Quote John Mann MP Treasury Select Committee member

Many customers were put in contact with CPP when they rang a number on their new bank card in order to activate it. Many thought they were talking to their bank, but they were in fact being put in touch with a salesperson from CPP.

CPP then used the opportunity of the call to offer card protection insurance. If the customer bought the product, the bank got a commission.

John Mann MP told Radio 4′s Money Box programme: “There’s no question there was deception in the way they were sold and there was deception on the profit margins which weren’t revealed to people. People were being diddled.”

The Financial Services Authority (FSA) found that CPP overstated the risks and consequences of ID theft when this insurance was being sold. During the period of mis-selling between January 2005 and March 2011, CPP sold 4.4 million policies and generated £354m in gross profit, the FSA said.

Bank scrutiny

Some 18.7 million policies were renewed during the same period, generating an income of £656m.

John Mann believes the regulator could have acted more quickly: “It’s taken an extremely long time. The amount of money which the banks were profiteering on was enormous. This was almost a way of banks printing profits for themselves.”

He welcomed the FSA’s action and hopes the regulator will take tough actions against any bank which acts against the interests of its customers: “I think they need to do more of this. I think they need to get underneath the behaviour of the banks. They have a duty to their customers to act openly, transparently and honestly.”

Santander, RBS/NatWest, Barclays and HSBC have all had business partnerships with CPP during the period the FSA investigated. They all said they were in discussions with the FSA over the issue.

However, the fine from the FSA does not include this and only relates to the hundreds of thousands of direct sales by CPP.

‘Sorry’

New CPP chief executive Paul Stobart said the company had taken steps to overhaul its practices.

Continue reading the main story

CPP products

• Card protection: Covers the cost of unauthorised use of lost or stolen cards. However, these costs are generally covered by a bank


• ID theft protection: Gives access to credit reports and various legal fees. The FSA says that risks and consequences of ID theft were overstated by CPP

“We are deeply sorry for the errors and wrongdoings of the past and are paying a heavy penalty through what is a large fine,” he said in a statement.

“The next steps for the team are to complete the transformation programme and to rebuild our business and our reputation in the market.”

It has adhered to a FSA request to stop sales of the insurance products, unless they are part of a package. It has also stopped trying to retain the business of customers who ring to cancel their policies.

Customers who are on auto-renewal of the product now have a 60-day cooling off period to change their mind over buying the insurance, compared with a 14-day option previously.

Details about compensation for customers are still being discussed by CPP, some of its main business partners, and the FSA. Some customers will be written to by CPP.

The FSA has agreed to CPP paying the fine in instalments, owing to the company’s financial position. It has been told to complete the payments by December 2014.

BBC News – Business

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